Practice Management

Our Manager is Mrs Katie Nickless. She is responsible for the day-to-day running of the health centre and oversees all aspects of the service we provide to you.   If you have a complaint, criticism, suggestion (or even praise or thanks!), please ask at reception to speak to her. Your views are always welcome and help us to provide the best possible service to all our patients.


Mrs Paula Craig is PA to the Practice Manager and assists with all day-to-day running of the Surgery.  She is also Reception Manager overseeing the reception team.

Ms Annette Matthews is our Systems & Admin Support, with the overall responsibility for the surgery's systems and administration, including secretarial work and invoicing.

Clinical Admin

Our clinical admin staff consist of Sarah Filer, Kate Clarke, Liz Shaw, Lyndsey Taylor and Sophia Booker.

Our clinical admin team ensure that all correspondence and medical notes are up to date.  


In addition to booking appointments with the doctors and practice nurses, our receptionists will do their best to answer any queries you may have. Please treat them as courteously as you would expect them to treat you. Sometimes they may have to ask you for further details in order to assess how best to help you. Please help them by being as concise as possible about your requirements. All our staff will respect your privacy and are bound by the same rules of confidentiality as the doctors and nurses. If you wish to discuss your needs in private, we have an interview room available for this purpose.


Mrs Sue Lawry is our medical secretary, ensuring correct referral pathways are made and forming the written link between GPs, Consultants and Patients.

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